How to make sure no-one reads your website

Your website is not about how much you say, it’s about what people see and understand when they’re NOT reading. It’s about making sure visitors don’t NEED to read anything. Instead, they’ll scan, assess, and decide—all within seconds.

Here are a few ways to ensure your website works harder so your users don’t have to.

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Reena O'Neill
5 ways optimised web copy boosts conversions

Most people know that web content needs to be short, clear, and skimmable. But what’s the real impact of well-crafted web copy on your business? It’s not just about keeping visitors on your page—it’s about driving them to take action

Here are five reasons why it’s worth investing in optimising your website text.

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Reena O'Neill
The strategic role of FAQs in website content planning

Incorporating an FAQ section into your website content strategy can significantly enhance user experience, improve SEO, and provide valuable support for complex offerings. However, the decision to include FAQs should be based on your specific website context and audience needs. 

Here are some tips on when to include a FAQ section on your website.

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Reena O'Neill
What is User Experience (UX) Research exactly?

User experience research is finding out how your users use your website. It’s also called User Testing. What is their (your users) experience of your website? Do they like it? Do they understand the content? Can they find what they want to find? Do they understand how to use the site?

There are many different types of user research you could choose. Below are some examples of some of the more common ones.

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Reena O'Neill
How to write a website brief

A website brief is a chance to really think about why you want a new site and what you want it to do. I’ve included a list of useful questions to consider and information to include when writing a website brief.

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Reena O'Neill