UCL Grand Challenges UX refresh

“Reena’s commitment to our website refresh project was truly exceptional. She conducted a thorough analysis of our site’s performance, identified areas for improvement, and led the creation of a user-friendly, high-performing platform.

The project transformed our website by enhancing the user experience, boosting engagement, improving content quality, and strengthening analytics. Reena interviewed stakeholders from across and beyond UCL to understand key user journeys and needs, using this data to drive a complete site restructure. She also upskilled our team in writing web-friendly content and tailoring it to different audiences, ensuring accessibility remained a key priority.

Reena’s expertise, professionalism, and positivity throughout this complex process resulted in an easy-to-navigate website and a stronger online presence. Thank you, Reena!"

Emily Jennings - Programme Manager, UCL Grand Challenges and Daisy Harvey - Communications Manager, UCL Grand Challenges, UCL